FAQ
Q:Payment Methods
A:We support Visa, Mastercard, American Express, StablePay, Trustly, PayPal, Apple Pay, Google Pay, Discover, Diners Club International, JCB, UnionPay International, and T/T
Q:Does it support customization?
A:Customizable in appearance, doors, windows, utilities, layout, and size.
Q:How do I install it?
A:We provide installation videos and manuals, so customers can easily assemble the house by following the instructions.
Q:Does the house leak?
A:Waterproof tests are conducted before delivery to ensure no leakage.
Q:What is the useful life of the house?
A:The house features a hot-dip galvanized frame, baked paint finish, anti-corrosion coating, insulated wall panels, and a service life of up to 30 years.
Q:What kind of interior layout can I do?
A:Tell us your needs, and our technical team will adjust the layout while ensuring a safe and reasonable structure.
Q:Can this house be used in harsh local climates?
A:Yes. It has Level 12 wind resistance and Level 8 earthquake resistance, with test reports for cold, heat, wind, snow, and earthquakes.
Q:How long does it take to produce a house?
A:Our house production time is 25 days, because we are a complete production line, so whether you buy one set or ten sets, the production time is 25 days.
Q:Where is your factory located?
A:Our factory is located in Hengshui, Hebei Province, China. You are welcome to visit the factory. If it is not convenient for you to come, we support online factory inspections and can also provide factory VR.
Q:What if there are quality issues after receiving the house?
A:Each house is fully inspected before shipment, with a 1-year warranty and professional after-sales support.