Terms of Service

Last Updated: [Month Day, Year]

Welcome to [Your Store Name]. This website is operated by [Company Name] / [Brand Name]. Throughout the site, the terms “we”, “us” and “our” refer to [Company Name] / [Brand Name].

By accessing our website, submitting an inquiry, requesting a quotation, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use this website or our services.

1. Company Information

Company Name: [Company Name]
Brand Name: [Brand Name]
Business Address: [Company Address]
Email: [Contact Email]
Website: [Website URL]

2. Scope of Products and Services

We provide products and solutions including, but not limited to:

• Container houses
• Mobile cabins
• Security safes
• Vault doors
• Mobile shelving systems
• Customized industrial storage and modular building solutions

Some products may be customized according to the buyer’s requirements, including size, color, structure, layout, material, accessories, electrical configuration, packaging, and other specifications.

3. Use of This Website

You agree to use this website only for lawful business and informational purposes. You must not use this website:

• For any illegal or unauthorized purpose
• To submit false, misleading, or incomplete information
• To copy or misuse our images, product content, designs, or intellectual property
• To interfere with website security or normal operation
• To violate any applicable laws or regulations

We reserve the right to refuse service, cancel inquiries, or restrict access if we believe the website is being misused.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, images, videos, specifications, dimensions, materials, and other information. However, we do not guarantee that all information on this website is complete, accurate, current, or error-free.

Product images, renderings, drawings, videos, and case photos are for reference only. The final product shall be subject to the confirmed quotation, technical drawing, proforma invoice, sales contract, or written confirmation between both parties.

Due to production batches, customization requirements, material availability, and technical updates, actual products may vary slightly from website images or descriptions.

5. Quotations and Pricing

Prices displayed on this website, if any, are for reference only unless confirmed in an official quotation, invoice, or written agreement.

Final prices may vary depending on:

• Product model
• Size and weight
• Quantity
• Customization requirements
• Materials and accessories
• Packaging method
• Shipping method
• Destination country or region
• Trade terms
• Taxes, duties, and other applicable fees

We reserve the right to update product prices, specifications, and availability without prior notice.

6. Orders and Confirmation

An inquiry submitted through this website does not constitute an accepted order.

An order is considered confirmed only after both parties agree on key details, including product specifications, quantity, price, payment terms, shipping terms, production requirements, and delivery arrangements.

For customized products, the buyer is responsible for reviewing and confirming all specifications before production. Once production begins, changes may not be possible or may result in additional costs and extended lead time.

7. Payment Terms

Payment terms shall be confirmed in the quotation, proforma invoice, sales contract, or written agreement.

Unless otherwise agreed in writing, production, shipment, or delivery may not begin until the required deposit or full payment has been received.

The buyer is responsible for any bank charges, transfer fees, currency exchange fees, taxes, duties, or payment-related costs unless otherwise agreed.

8. Production and Lead Time

Most of our products are manufactured or customized according to order requirements. Estimated production time may vary depending on product type, order quantity, customization level, material availability, factory schedule, and other factors.

Any lead time provided on this website or in communication is an estimate only. We are not responsible for delays caused by factors beyond our reasonable control, including material shortages, shipping delays, customs inspection, weather, force majeure events, or changes requested by the buyer.

9. Shipping and Logistics

Shipping arrangements shall be confirmed separately based on the product type, size, weight, quantity, destination, and agreed trade terms.

For large or heavy products such as container houses, mobile cabins, safes, vault doors, and shelving systems, shipping costs may need to be calculated manually.

Unless otherwise agreed in writing, the buyer is responsible for import duties, taxes, customs clearance fees, port charges, local delivery fees, unloading costs, installation costs, permits, and any other destination-related charges.

The buyer must provide accurate consignee information, delivery address, import information, and customs documents when required.

10. Customs, Import, and Local Compliance

The buyer is responsible for ensuring that the purchased products can be legally imported, installed, resold, and used in the destination country or region.

The buyer should check all applicable laws, building codes, safety standards, import regulations, customs rules, tax requirements, certification requirements, zoning rules, and installation permits before placing an order.

We are not responsible for any delay, rejection, penalty, seizure, additional cost, or loss caused by the buyer’s failure to comply with local regulations or import requirements.

11. Installation and Use

Unless installation service is expressly included in the written agreement, product installation, site preparation, unloading, lifting equipment, local labor, permits, and related work are the buyer’s responsibility.

For products such as container houses, mobile cabins, vault doors, safes, and shelving systems, the buyer should arrange qualified personnel, engineers, contractors, or installers when required.

Improper installation, modification, relocation, misuse, overloading, or failure to follow instructions may affect product performance and safety.

12. Returns, Refunds, and Cancellations

Due to the nature of customized, oversized, heavy-duty, or made-to-order industrial products, returns and cancellations may be limited.

Once production has started, customized orders generally cannot be cancelled, returned, or refunded unless otherwise agreed in writing.

Refunds, replacements, or after-sales solutions, if applicable, will be handled according to the confirmed quotation, sales contract, warranty terms, or written agreement between both parties.

Products damaged due to improper unloading, installation, storage, modification, misuse, or third-party handling are not eligible for refund or replacement.

13. Warranty and After-Sales Service

Warranty terms may vary depending on product type, order details, and written agreement.

If a product issue occurs, the buyer should contact us with clear photos, videos, order information, packing list, and a detailed description of the issue.

Warranty does not cover damage or defects caused by:

• Improper installation
• Improper use or maintenance
• Unauthorized modification
• Overloading
• Normal wear and tear
• Accidents or misuse
• Natural disasters
• Corrosion caused by unsuitable environments
• Damage during unloading or local handling
• Failure to comply with local installation or safety requirements

14. Intellectual Property

All content on this website, including text, product images, videos, drawings, logos, graphics, layouts, designs, and other materials, is owned by or licensed to [Company Name] / [Brand Name], unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, or use any content from this website for commercial purposes without our prior written permission.

15. Third-Party Links and Tools

This website may contain links to third-party websites, platforms, apps, payment providers, logistics providers, or other services. These third-party services are not controlled by us.

We are not responsible for the content, security, accuracy, privacy practices, policies, or services of any third-party website or provider.

16. Limitation of Liability

To the maximum extent permitted by applicable law, [Company Name] / [Brand Name] shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or economic damages arising from:

• Use of this website
• Reliance on website information
• Product selection or purchase
• Customs clearance issues
• Shipping or delivery delays
• Installation or site preparation
• Product misuse or modification
• Local compliance issues
• Third-party services or logistics providers

This includes, but is not limited to, loss of profits, business interruption, project delay, additional labor costs, customs fees, storage fees, installation costs, or third-party claims.

17. Force Majeure

We shall not be liable for any delay or failure to perform our obligations caused by events beyond our reasonable control, including but not limited to natural disasters, extreme weather, war, strikes, epidemics, government actions, customs delays, port congestion, transportation disruption, material shortages, power outages, or other force majeure events.

18. Accuracy of Buyer Information

The buyer is responsible for providing accurate and complete information, including company name, contact person, phone number, email address, delivery address, destination port, tax number, customs information, technical requirements, and project details.

We are not responsible for delays, additional costs, failed delivery, customs issues, or production errors caused by incorrect or incomplete information provided by the buyer.

19. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. The latest version will be posted on this website with the updated date.

Continued use of this website after any changes means you accept the updated Terms of Service.

20. Governing Law and Dispute Resolution

These Terms of Service shall be governed by the laws of [Applicable Jurisdiction], unless otherwise required by applicable law.

Any dispute shall first be resolved through friendly negotiation. If no agreement can be reached, the dispute shall be handled according to the sales contract, written agreement, or applicable legal procedures agreed by both parties.

21. Contact Information

If you have any questions about these Terms of Service, please contact us:

[Company Name]
Email: [Contact Email]
Address: [Company Address]
Website: [Website URL]